This website is operated by Norwich Clinical Services(NCS) and its affiliates (“We/NCS”). You can view a list of all the NCS affiliates operating this website at this address:


This Privacy and Cookie Notice describes how and what personal data we collect when you access this website (either for visiting and information purposes only or for contacting us for various matters), hold, use and potentially disclose such personal data thus collected and your rights regarding the processing of your personal data.


During your visit on our website, we process the personal data described in this Privacy and Cookie Notice, under the following sections below:


for the purposes described under each section indicated above.

As a rule of thumb, we will only process the personal data listed under A and B below, in accordance with the purpose set forth in this Privacy and Cookie Notice, but we do not exclude the possibility to conduct other types of processing in relation with the personal data thus processed (e.g. in support of any legal of criminal investigation).


All personal data collected automatically during your visit on this website is stored in an aggregate form and cannot be used to identify you, as an individual.

We do not link aggregated visitor statistics with personally identifiable information.

When you visit our website, we automatically collect general information about your computer and its location, as well as the website you come from, if applicable. This data cannot be used to identify you, as an individual. This data is only used in aggregate form to inform us where our visitors come from, what they look at and act on, and where the most time is spent.

This data helps us improve our website.

Data we collect automatically, in aggregate form is:

  1.  First party Cookie support (whether you allow us to place a cookie on your computer)
  2.  Visitor ID (provided by a cookie we place on your computer, when possible)
  3.  Referrer (i.e. where you come from, e.g.
  4.  Date and time of visit
  5.  Regional and language settings (to determine which country you are in)
  6.  Operating System (Windows, OS X, Linux, iOS, Android etc.)
  7.  Browser & Browser Version (Chrome, Internet Explorer, Firefox, Opera, Safari etc.)
  8.  Screen Resolution (1280x1024, 1024x768, etc.)
  9.  JavaScript support
  10.  Java support
  11.  IP address (your computers address on the internet)
  12.  The title of the page you are viewing
  13.  The URL of the page you are viewing


Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit  or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The cookies used on this website are described below.

Necessary cookies

Such cookies are necessary in order to enable you to move around the website and use its features.

Without these cookies, services you have asked for (such as remembering your login details) cannot be provided.

Performance cookies

Performance cookies collect information on how people use the website. For example, NCS uses these cookies to help us understand how customers arrive at the website, browse or use the website and highlight areas where we can improve areas such as navigation, user experience and marketing campaigns. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functional cookies

Functional cookies remember choices you make (such as language choices).

Functional cookies can then be used to provide a personalized experience on the website.

The information functional cookies collect may be anonymized and they cannot track your browsing activity on other websites.

We use the Universal Analytics (Google), specifically the _ga cookie: These cookies are used to collect information about how visitors use our website. We use the data to compile reports and to help us improve the website. The cookies collect data in an anonymous form, including the number of visitors to the website, from where visitors have come to the website and the pages they visited.

Read Google's overview of privacy and safeguarding data

How to change your cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer


Apple Safari

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit

Social Plugins

NCS website includes social plugins (“buttons”) of social networks such as Facebook, Twitter and Linkedin.

The plugins are inactive and without your intervention it will not collect any data about you. In order to use them, you have to click on the buttons to activate the plugins. The plugins will remain active until you clear or delete your cookies (see above section) and reload the website.


We only collect personally identifiable information about you if you choose to give it to us, using the “Contact Us” form.

In the “Contact Us” form, we will collect your personal data, as follows: first and last name, occupation, e-mail, content of communication.

This personal data thus collected will enable us to respond to your inquiry, or to detect, evaluate, understand, prevent the reported suspected adverse event and to identify and take action (including follow-up) to minimize the risks of the reported medicinal product.

We do not and will not share any of your personally identifiable information with third parties, otherwise than as set forth in this Privacy and Cookie Notice.

Privacy Statement for Children

Our website is directed at an adult audience. We do not process any personally identifiable information from anyone we know to be under the age of 16 without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

Security of your personal data

NCS processes personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures. 

Your rights

With regards to your personal data processed by NCS through this website, you have following rights:


Exercising terms


Exercise Limitation

Access to data

Applicable only in case NCS processes personal data about you (as described in this Privacy and Cookie Notice).

The purpose of processing


The envisaged categories of data


The receiving party of personal data


The storage period


The right to withdraw the consent in relation with the processing of your personal data, at any time, as easy to withdraw as to give consent.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

The right to have the personal data rectified:

Applicable in case of incorrect or incomplete data where we may require a proper identification of you before we proceed with your request.

The right to request the deletion of the personal data:

Not applicable in case of the data processed within the report of a suspected adverse event, except if the data is incorrect.

The right to request the restriction of the processing:

Applicable in case the correctness of the data is being contested and for a limited period.

The right to oppose the processing:

In case of personal data processed within the report of a suspected adverse event, this right is limited to those grounds related to your condition and only to some personal data that concern you (e.g. name).

The right to data portability:

Applicable only in case of automatic processing.

The right to submit a complaint with the Supervisory Authority




In order to exercise the above rights (except for the right to submit a complaint with the Supervisory Authority), you have to address a written, dated, signed request, addressed to


Changes to privacy and cookie notice

We keep our Privacy and Cookie Notice under regular review and we will place any updates on this page, without prior notice. However, processing of your personal data shall follow the directions notified within the applicable Privacy and Cookie Notice, in effect upon the collection date.

This privacy and cookie notice was last updated on 22 May 2018.

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